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InsureNeeti
Advisor and client reviewing a folder of claim documents

Claim help

Help with your insurance claim, start to finish

Filing a new claim, chasing a delayed one, or challenging a rejection. We guide you through every step and follow up with the insurer for you.

WhatsApp your claim details Call +91 93078 66016

Hospital admission or accident right now? Call us directly on +91 93078 66016 so we can guide you on intimating the insurer in time.

What we handle

Claims we help with

  • Claim documentation

    Knowing exactly which documents are needed, and getting them right the first time.

  • Health claims: cashless & reimbursement

    Pre-authorisation, hospital desk coordination and reimbursement filing.

  • Motor accident & damage claims

    Intimation, survey, garage coordination and settlement follow-up.

  • Life & term claims by nominees

    Gentle, step-by-step support for families filing a death claim.

  • Travel, home & commercial claims

    Loss documentation, intimation and insurer follow-up for other policies.

  • Delayed claims

    We find out what's pending, follow up with the insurer or TPA and escalate when needed.

Rejected or short-settled?

A rejection isn't always the final word

Claims are sometimes rejected or partly paid because of missing documents, misread policy terms or disclosure questions. We look at your case honestly and tell you whether there are grounds to take it further.

We guide and assist. Final claim decisions are made by the insurer.

  1. 1Review the rejection or short-settlement reason against your policy wording
  2. 2Gather supporting documents and medical or repair records
  3. 3Draft a clear representation to the insurer
  4. 4Escalate to the insurer's grievance redressal cell
  5. 5Guide you on the Insurance Ombudsman and IRDAI complaint route, where applicable

Be prepared

Claim document checklists

A general guide. Your insurer may ask for more depending on your policy. We'll confirm the exact list for your case.

  • Policy copy / health card and ID proof
  • Duly filled and signed claim form
  • Doctor's prescription and admission advice
  • Discharge summary
  • Final hospital bill with itemised breakup and payment receipts
  • Investigation reports (lab, X-ray, scans)
  • Pharmacy bills with prescriptions
  • Cancelled cheque / bank details (for reimbursement)

How it works

Our claim process

  1. 01

    Share your case

    Message us on WhatsApp or visit our Wakad office with your policy and claim details.

  2. 02

    Free first consultation

    We understand your situation, review the documents and explain the way forward.

  3. 03

    We prepare & file

    We help prepare the documents and file the claim, or follow up on an existing one.

  4. 04

    We track it

    We keep following up with the insurer and keep you updated until the claim is resolved.

Share your claim details. We'll tell you the way forward.

Send a photo of your policy and the insurer's letter on WhatsApp. Your first consultation is free.

Book Free Consultation Call +91 93078 66016

Or send us your details and we'll call you back.

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